Last updated: August 10, 2026
Velocity Tours & Travel ("Velocity Tours," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website (velocitytours.com), our advertising on platforms such as Facebook and Instagram, and any forms or communications through which you contact us.
Information We Collect
We collect the information you choose to provide when you request travel information or contact us, including:
- Your name
- Your email address
- Your phone number
- Details about the trip you're interested in — such as destination, travel dates, group size, and preferences
We collect this information when you fill out a form on our website, submit an instant lead form through one of our Facebook or Instagram ads, call or email us, or otherwise reach out to request assistance with travel planning.
Information Collected Through Facebook & Instagram
When you respond to one of our ads on Facebook or Instagram (Meta) by submitting a lead form, Meta shares the contact details you provide — such as your name, email, and phone number — with us so that we can follow up about your travel inquiry. Your use of Meta's platforms is also governed by Meta's own privacy policy, which is available on their website.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and answer your questions
- Plan, quote, and book travel arrangements on your behalf
- Contact you by phone, text, or email about your trip and relevant travel offers
- Provide customer support before, during, and after your travel
- Improve our services and understand what our clients are looking for
We Never Sell Your Information
Velocity Tours & Travel does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your details only as needed to serve you and operate our business, as described below.
How We Share Your Information
We share your information only in the following circumstances:
- Travel suppliers: With cruise lines, resorts, tour operators, airlines, and other travel providers as necessary to research, quote, and book the travel you request.
- Service providers: With trusted tools that help us run our business — for example, our customer relationship management (CRM) system, which we use to organize inquiries and follow up with you.
- Legal requirements: When required by law, regulation, or valid legal process, or to protect the rights, property, or safety of our clients, our company, or others.
Marketing Communications & Your Choices
By submitting your information, you agree that Velocity Tours & Travel may contact you by phone, text, or email about travel offers and your inquiry. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, replying STOP to a text message, or contacting us directly. Opting out of marketing does not affect communications necessary to service a trip you have booked.
Cookies & Website Analytics
Our website may use cookies and similar technologies to help the site function, understand how visitors use it, and measure the performance of our advertising. You can control cookies through your browser settings. Advertising platforms such as Meta may also use cookies and tracking technologies subject to their own policies.
Data Retention
We may retain your personal information for as long as necessary to respond to your inquiry, provide our services, maintain our business records, and comply with applicable legal and business obligations. Retention periods may vary depending on the nature of the information and our ongoing relationship with you.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the personal information in our care. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below and we will respond in accordance with applicable law.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
Velocity Tours & Travel
Email: info@velocitytours.com
Website: velocitytours.com